What items can be returned – Most items have 1-year warranty for
Items within or with expired warrant are acceptable (quotation for payment –is shared before repair commences. TnC apply-see our terms)
What items can be exchanged –
Product warrant covers repair & service and not replacement. We have a fully operational work shop.
What products are “final sale” (i.e., non-returnable, non-exchangeable)
Items not on warrant like bulbs, crockery, emergency lights
Accessories like blender jugs and remotes
When things can be returned or exchanged.
Items bought and failed within 7 days and spares are not available at the item
In what condition can items be returned
Original packaging and original condition. Proof of purchase from a genuine, authorized dealer.
What products can be returned for
Items for replacement/exchange with same value or similar product. No refund once receipted.
How to initiate a return or exchange.
Write to marketing@memusimall.com, siting all the details. We get back immediately or within 2 days if the enquiry falls towards end week or in the weekend.